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Privacy Policy

What is this Privacy Policy for?

This privacy policy is for this website and served by Russell WBHO and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

Russells takes a proactive approach to user privacy and ensures the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy, including the General Data Protection Regulations (“GDPR”) that came into force on 25 May 2018.

Use of Cookies

This website uses cookies to better the users’ experience while visiting the website. View our cookie policy for more information.

Processing your Personal Data

Russells will only process personal information submitted for the purposes that users have positively consented to, or for other reasons permitted by law. Your information will be held securely and in adherence with our privacy policy, which is in line with the General Data Protection Regulations. By submitting your contact details, the user agrees that we may process your information in accordance with these terms.

Russells may use any information submitted, to provide users with further information about the products and services they offer or to assist you in answering any questions or queries you may have submitted.

Russells will use your details to subscribe you to any email, text or postal campaign for notifying you of any events or developments that you may wish to be aware of. You will only be subscribed for such campaigns if we have received your positive consent to be contacted in this manner. We will not need your consent to send marketing emails or texts if we have obtained your contact details in the course of a sale with you and the products we are marketing are similar and we gave you the opportunity to opt out of marketing when first collecting these details. This is otherwise known as a “soft opt in”.

You will be given a clear and transparent opportunity unsubscribe to any email newsletter, text or other similar campaign that you have previously consented too. You can do this by following the instruction contained in any email or text that you receive, which may also give you the opportunity to alter your preferences to ensure that you only receive information that is relevant to you. Once you unsubscribe or edit your preferences, Russells will erase any of your Personal Data that is no longer required as a result of this request or change of preference.

Protecting Personal Data

Russells will implement reasonable and appropriate security measures against unlawful or unauthorised processing of your Personal Data and against the accidental loss of, or damage to, Personal Data. Russells may pass on your personal information to third parties for the purpose of processing your data to send out email, texts or other bulletins on our behalf. We will only pass your personal information to those third parties that have satisfactory privacy policies in place that we have checked and approved.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, who may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers’ website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses]. Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published, many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.